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Jira Project Management: Tips and Best Practices for Success

Jira Project Management: Tips and Best Practices for Success

Discover essential tips and best practices for effective Jira project management. Improve your workflow with proper add-ons like ActivityTimeline.

February 28, 2025
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Jira Project Management: Tips and Best Practices for Success
Daria Spizheva | ActivityTimeline's Blog Author
Daria Spizheva
Content Marketing Manager
In this article

Jira project management might seem overwhelming at first, but it’s an incredibly powerful tool for organizing tasks, tracking progress, and enhancing team collaboration.

This comprehensive guide will walk you through how to get started with Jira, create and manage projects, handle issues, use agile methodologies, and much more. Here, you’ll find practical tips and insights to make your project management smoother and more efficient.

Key takeaways
1
Jira is an agile project management tool supporting Scrum and Kanban methodologies. It offers customizable boards and built-in reports to enhance team collaboration and performance tracking.
2
Proper user management and permission customization in Jira are essential for maintaining security and efficiency. They enable teams to define roles and responsibilities and facilitate accountability
3
Integrations and add-ons from the Atlassian Marketplace can enhance Jira’s functionality. Tailor the platform to your needs and improve collaboration across different tools.

Getting Started with Jira for Project Management

Jira Software is one of the top tools for Agile project management, built to help dev teams stay on top of their workflow. It’s packed with agile-friendly features, making it a go-to for managing projects. Teams can organize tasks, track progress, and measure performance—all in one place. But while Jira does a lot, it has some gaps, especially in capacity planning, time tracking, and reporting. That’s where add-ons like ActivityTimeline come in, filling those missing pieces to make resource management a breeze.

Getting Started with Jira Projects

Starting a new project in Jira is pretty simple, even if it seems overwhelming at first. You’ve got two types to choose from: classic and next-gen. Classic projects are for teams that need heavy customization, while next-gen projects are more streamlined and user-friendly—perfect for agile teams that want to keep things simple.

Creating & Managing Jira Projects

How to create a new project in Jira

Setting up a project in Jira is easy: just go to Settings > Projects > Create project. If you want to create a company-managed project, you’ll need Administer Jira permissions. For team-managed projects, you just need permission to create them.

Once your project is up and running, you’ll need to add team members and adjust access settings. Knowing the difference between company-managed and team-managed projects is key since it affects how much control you have over workflows and permissions. Managing access properly keeps roles clear, streamlines collaboration, and keeps things secure.

Project templates in Jira

User Management and Roles

Adding team members to your Jira project is simple: invite them by email on Jira Cloud or Server. Clearly communicating roles ensures each team member understands their responsibilities. Common roles like Bug Tester, Editor, and Developer each contribute uniquely to the project’s success. Note that add-ons like ActivityTimeline can have an extended line of roles with various access levels.

User management and roles in ActivityTimeline

Proper user management streamlines task allocation and fosters accountability and collaboration within the team. Clearly defined roles help team members understand their contributions and how they fit into the broader project goals.

Customizing Permissions

Managing permissions in Jira can be complex, but is critical for maintaining project security and efficiency. Regular audits and role-based access controls ensure that permissions align with current team structures and project needs.

Jira administrators can adjust permission schemes by editing user or project permissions or implementing complex rules. Custom fields tailored to specific permission needs enhance flexibility and security in your Jira environment.

Handling Issues in Jira Projects

Within Jira, the core elements of work range from minor tasks to substantial Epics and are termed issues. To enhance organization within a project, components categorize these issues and allow for the specification of default individuals responsible for them. This arrangement promotes effective task management and ensures that project status is transparent.

Jira excels at tailoring issue tracking to particular requirements. It enables users to create custom types beyond those provided by standard configurations to adequately monitor bugs or specialized activities. Establishing links among issues is crucial for illustrating dependencies or connections between various assignments, especially in multifaceted projects.

Beyond mere monitoring, adept handling of issues necessitates overseeing their entire lifecycle via workflows. These predefined processes detail task sequences and interdependencies, vital in successfully steering project management endeavors.

Issue Creation and Types

Jira offers a highly customizable platform for creating issues. Teams can define unique issue types and configure fields as mandatory or optional. This adaptability ensures that issue tracking is fine-tuned to meet a project's precise demands, improving efficiency and clear communication.

The fields within Jira issues are designed to display crucial information and can be tailored to each project's needs. By customizing these fields, teams ensure that all relevant information is recorded and readily available, thus supporting enhanced task management and more informed decision-making processes.

In ActivityTimeline, issue creation is fully integrated into the app workflow, which allows users to add issues right on a timeline:

Creating a new item in ActivityTimeline

Adding and Managing Workflows

Workflows in Jira define how tasks progress from start to completion. They can be simple or complex, tailored to different issue types and project requirements. Workflow schemes connect workflows to projects for customized task management.

Mapping all issue types into a single unified workflow simplifies task management. This adaptability ensures workflows meet the specific needs of each project, promoting efficiency and consistency in task completion.

Using Agile Methodologies in Jira

Jira is a versatile tool supporting various agile methodologies, most commonly Scrum and Kanban. It offers agile boards, backlogs, roadmaps, reports, integrations, and add-ons to streamline project management. This flexibility allows teams to adopt customized approaches based on their workflow.

Jira's agile reporting tools help teams monitor performance, providing insights that drive continuous improvement. Whether using Scrum or Kanban, Jira’s features enhance agile project management.

Let’s explore how Jira specifically caters to Scrum and Kanban teams.

Jira for Scrum Teams

Jira’s agile tools greatly enhance the effectiveness of scrum teams. Managing the backlog during sprint planning is essential for setting task priorities and assessing effort estimates for forthcoming sprints. Features such as sprint reports and burndown charts yield valuable perspectives on team performance, supporting proficient sprint planning.

Jira facilitates daily scrum meetings by presenting an up-to-date view of active tasks on the scrum board. This allows teams to efficiently deliberate over their progress and any obstacles they encounter. Such a recurring method promotes teamwork and ongoing enhancement.

Jira Scrum Board

Jira for Kanban Teams

Teams using Kanban can use Jira’s Kanban boards to monitor tasks without adhering to specific deadlines. To establish a Kanban board, some permissions and tailor-made fields are necessary. Once in place, teams can promptly begin incorporating issues or user stories.

Elements such as swimlanes, Work-in-Progress (WIP) limits, and backlogs bolster workflow productivity and help prevent congestion. Integrating Kanban within Jira offers a straightforward initiation with minimal overheads, facilitating effortless management of team workflows.

Jira Kanban Board

Tracking and Reporting Progress in Jira

Tracking and reporting progress is crucial for successful project management. Jira’s built-in reports and dashboards offer valuable insights into project data, helping teams analyze workloads and track project health. These tools are vital for visualizing progress and identifying workflow bottlenecks.

Key metrics tracked in Jira reports include time to resolution and the ratio of newly created to resolved issues. Advanced reporting tools, such as burndown charts and control charts, further enhance data visualization and project tracking.

Built-In Reports and Dashboards

Jira’s custom dashboards give teams an all-encompassing perspective on the health of multiple projects, enabling them to track key metrics effectively. Integral built-in reports, such as cumulative flow diagrams and workload pie charts, play a vital role in charting progress and pinpointing workflow bottlenecks.

Project reports available in Jira

Crafting proficient reports and dashboards in Jira can be intricate, frequently necessitating specialized training and personalization tailored to individual team requirements. When configured appropriately, these tools provide potent insights that are instrumental in propelling project success.

Advanced Reporting Tools

Jira’s built-in reports and dashboards help teams see how they’re performing and track progress, but they can get complicated fast. If you’re new to Jira, navigating all the reporting features can feel like a lot. That’s why many teams turn to add-ons like ActivityTimeline to get more intuitive timesheets, capacity planning, and workload reports—without the steep learning curve.

 Project reports available in ActivityTimeline

Keeping track of what your team planned versus what actually got done can be a headache. That’s where ActivityTimeline’s project reports step in, giving you clear, no-nonsense insights into progress, efficiency, and potential bottlenecks—without the usual Jira reporting struggles.

Planned vs. Actual Chart

The Planned vs. Actual Chart provides a visual comparison of a team’s planned workload versus the actual time spent on tasks over a specific period. This chart helps managers quickly assess whether the team is over- or underutilized, spot inconsistencies in estimates, and adjust future planning to improve accuracy. By pulling data from Jira tickets, including original estimates, logged time, and remaining time, it offers a clear view of performance trends.

Projects Planned vs Actual Chart in ActivityTimeline

Planned vs. Actual Report

The Planned vs. Actual Report breaks down task estimates versus actual time spent in a structured format. It highlights discrepancies in planning, helping teams refine their estimation process and track overall efficiency. The report includes details like original and remaining estimates, logged time, and task status, making it easier to identify underestimated or overestimated work. This is essential for improving resource allocation and long-term project planning.

Project Progress Report

The Project Progress Report provides a structured view of work completion by Jira project, epic, initiative, or custom filters. It calculates progress based on the percentage of completed child issues within the selected hierarchy. Users can configure the report to show specific fields, track progress at different levels, and hide completed or lower-priority issues while keeping them in the overall calculation. This report is ideal for monitoring large-scale projects and ensuring work is moving forward as planned.

Project Progress Report in ActivityTimeline

Automating Tasks in Jira

Automation within Jira can significantly enhance efficiency by reducing the amount of manual labor required. It streamlines workflows by automating recurring duties, applying bulk edits, and duplicating issues. This form of automation may be tailored to specific projects or expanded across an entire organization, thereby boosting productivity at various stages.

Jira automation workflows

Integrations, such as the Jira Slack Integration, bolster automation features by enabling message dispatching triggered by certain events within Jira.

Setting Up Automation Rules

In Jira, an automation rule is comprised of triggers, conditions, and actions that determine how it functions. To establish these rules, one must first choose a project and then set the specific triggers, conditions, and actions. The workflow engine in Jira streamlines issue management by automatically updating issues according to defined events or criteria.

Setting up automation rules in Jira

The implementation of this mechanism permits teams to streamline their workflows through automation. This contributes to improved efficiency while simultaneously diminishing the likelihood of human errors occurring due to manual processes.

Best Practices for Automation

Adopting automation practices helps teams optimize task management, leading to better project outcomes and higher productivity. Here’s how you can use ActivityTimeline and Jira automation to get to know how much time a particular task will require to complete. Fortunately, ActivityTimeline can estimate the task duration independently, if you provide the Start and End Dates for it in Jira.

Automating workflow in Jira

Once you have assigned the Start and End Dates, this will determine how much time is available for the task while taking into consideration issues such as the weekend, holidays, and even leaves. ActivityTimeline then automatically assigns the task to the team member and approves it on the team member’s timeline while distributing the workload across the number of days available.

Start and end dates of an issue presented visually in ActivityTimeline

Why It’s Useful:

  • No need to guess or schedule time within limited time frames since ActivityTimeline does it on your behalf.
  • You can be sure the team will complete the task within the given timeframe.
  • It also minimizes overload since work is well spread across the number of days available.

Scaling Agile with Jira

Introducing Agile methodologies to numerous teams can pose difficulties, yet Jira supports agile frameworks, providing adaptability to meet each team's diverse requirements. By establishing a shared vision across teams, cooperative efforts are amplified even as each team retains its independence.

Organizations must modify their approaches to maintain and expand sustainable agile methods.

Coordinating Multiple Projects

To effectively handle several projects at once, it’s essential to maintain a systematic method that keeps teams on course with the overarching objectives. Jira provides features designed for monitoring tasks, controlling interdependencies, and fostering successful teamwork within ongoing as well as individual projects.

Using tools such as Scrum boards and dashboards enables teams to clearly see project information, monitor advancement, and spot possible impediments. This comprehensive perspective plays a vital role in synchronizing activities and efficiently reaching a project's key milestones.

Jira dashboard with custom gadgets

Jira organizes work into separate projects, which can make cross-project planning challenging. ActivityTimeline simplifies this by offering a centralized calendar where all projects, tasks, and teams come together in one place. This makes it easy to:

  • Track workloads across multiple projects
  • Balance resources without overloading teams
  • Plan both short-term sprints and long-term initiatives
Timeline view  in ActivityTimeline

The Planner Dashboard works like an interactive calendar, displaying tasks over different timeframes—daily, weekly, or even quarterly. Users can schedule work with a simple drag-and-drop interface, create new tasks on the fly, and get instant updates since all data syncs with Jira in real time.

ActivityTimeline provides both team-wide and personal views to keep work transparent and well-organized.

  • Team Panel – Offers a clear overview of workloads across teams, ensuring no one is overloaded or underutilized.
Team panel  in ActivityTimeline
  • Personal Calendar – Each team member has their own workspace to manage tasks, set priorities, and log time directly from their timeline.
Personal workspace  in ActivityTimeline

The tool also includes built-in workload indicators that show whether someone is underloaded, overbooked, or balanced. While Jira doesn’t natively handle events like vacations or meetings, ActivityTimeline makes it easy to schedule time off, keeping the whole team aligned.

Using Jira for Large-Scale Agile Frameworks

Jira supports established frameworks for scaling agile methodologies, such as the Scaled Agile Framework (SAFe) and Large Scale Scrum (LeSS). These systems help organizations synchronize the efforts of various agile teams toward unified objectives, promoting effective coordination and strategic planning.

Employing these frameworks streamlines the process of managing extensive agile projects. Thanks to its adaptability and robust suite of tools, Jira is an exemplary platform for implementing these frameworks. It ensures that all project teams are united in pursuing collective goals.

Enhancing Collaboration with Jira

Jira enhances team communication through vital collaboration features such as comments, saved filters, and integration with tools, including Slack. These functions support the tracking of discussions on tickets within Jira, promoting clear and ongoing dialogue among teams that improve cooperative work.

Employing visual aids like diagrams from Gliffy or Draw.io heightened collaborative comprehension and accelerated problem-solving among team members. Adopting these capabilities enables teams to operate more efficiently and sustain transparent communication during all project phases.

Integrations and Add-Ons for Better Project Management

Enhancing Jira’s capabilities through integrations and add-ons improve project management and collaboration. The Atlassian Marketplace offers teams an extensive selection of more than 5,000 add-ons, allowing them to customize Jira according to their unique requirements. This customization potentially enhances the tool’s functionality.

Popular Integrations

The Jira Slack integration streamlines ticket creation and update receipt within Slack, improving communication among team members. It also offers a free link between GitHub and Jira, promoting teamwork by associating commits and pull requests from GitHub with corresponding issues in Jira.

One notable no-cost integration for Jira is with Google Sheets, which is intended to support unidirectional data migration. These integrations connect various platforms, significantly improving workflow coordination and bolstering the efficacy of project management activities.

Useful Add-Ons from Atlassian Marketplace

Enhancing the reporting capabilities of Jira beyond its default functionalities is possible through extra plugins available on the Atlassian Marketplace. Visor is a notable add-on that brings capacity-planning charts and roadmap features to Jira users, offering sophisticated tools for both reporting and planning.

In contrast to typical Jira plugins, which mandate licensing for every user within Jira, Visor presents a more economical approach by allowing the purchase of only the necessary licenses. These additional plugins are instrumental in helping teams refine their processes and bolster project execution efficiency.

Common Challenges and Solutions in Jira Project Management

Transitioning to Jira for project management can encounter significant resistance, demanding precise articulation of its advantages and unwavering support. Integrating Jira with additional tools may present complexities that necessitate scrupulous oversight and perhaps the enlistment of integration experts.

Handling vast datasets within Jira, which requires consistent archiving processes and routine system upkeep, will likely cause performance bottlenecks. The primary hurdles to embracing agile methodologies across various teams are overcoming coordination barriers, establishing effective collaboration practices, and navigating dependencies between different team units.

Addressing these issues proactively will facilitate a more seamless adoption process and optimize Jira's project management utility.

Summary

Gaining expertise in using Jira for project management requires familiarity with its broad range of capabilities, including establishing and overseeing projects, addressing concerns, and applying agile approaches. Teams can markedly refine their approach to managing projects by taking advantage of the platform’s native and sophisticated reporting features, streamlining workflows through automation, and bolstering teamwork.

While Jira offers built-in reports and automation to streamline workflows, it lacks a unified view for managing multiple projects simultaneously. This is where ActivityTimeline steps in, filling the gaps with a structured, visual approach to capacity planning, time tracking, and workload management.

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Frequently Asked Questions

Is Jira suitable for project management?

Absolutely, Jira is a great choice for project management, especially if you use agile methodologies. It provides features like customizable workflows and project templates to help you track and manage your tasks efficiently.

What are the two types of Jira projects?

There are two types of Jira projects: team-managed and company-managed. The key difference is in their administration: Team-managed projects allow for team-level control, while company-managed projects offer more features and company-level oversight.

Is Jira a PMO tool?

Yes, Jira is considered a PMO tool due to its strong project management features like task tracking, sprint planning, and progress monitoring, making it ideal for managing projects effectively.

What is Jira used for in project management?

Jira is primarily used for agile project management, allowing teams to organize workflows, track progress on issues, and collaborate effectively through features like Kanban boards and backlogs.

It’s a comprehensive tool for planning and managing agile software development projects.

What is Jira mostly used for?

Jira is primarily used for agile project management. It enables teams to plan, track, and report on their work using tools like Scrum and Kanban boards. It’s also a go-to solution for software development and collaboration, helping teams visualize workflows and improve efficiency.

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